Parloa

Senior Partner Delivery Manager BPO (f/m/d)

Parloa

Overview

Role focused on project oversight and partner management in BPO.

Ideal candidate has 3+ years in B2B Service Delivery Management with strong analytical skills.

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Locations

  • Germany, Bavaria, Munich
  • Germany, Berlin, Berlin

Requirements

  • 3+ years in B2B Service Delivery Management
  • Strong analytical mindset
  • Fluency in German and English

Responsibilities

  • Oversee partner support
  • Provide project oversight
  • Collect feedback and handle escalations
  • Collaborate with internal teams
  • Consult on expansion opportunities
  • Staff and outsource projects
  • Contribute to partner communications
  • Be the internal point of contact

Benefits

  • Flexible working hours
  • 28 vacation days
  • Access to training budget
  • Regular team events
  • Competitive compensation
  • Work from home options
  • Job Rad
  • Urban Sports Club