Franchisee Account Manager

Overview

Role involves managing franchisee accounts and driving customer satisfaction and revenue growth.

Ideal candidate has 5+ years in account management with SaaS or POS experience.

Locations

• United States

Requirements

• 5+ years in customer success or related role
• SaaS or POS experience required
• Strong communication skills
• Proficiency with Salesforce and MS Office
• Bachelor's degree preferred

Responsibilities

• Build long-term relationships with franchise clients
• Lead strategic account management
• Conduct regular business reviews
• Monitor account health
• Drive revenue growth
• Provide product feedback