Technical Solutions Consultant

Overview

Role involves managing technical relationships and ensuring customer success.

Ideal candidate should have 5+ years of experience in technical account management or similar roles.

Locations

• Canada, British Columbia, Vancouver
• Canada, Ontario, Toronto

Requirements

• 5+ years experience in technical roles
• Strong technical background in web development
• Excellent communication skills
• Ability to analyze technical data
• Strong problem-solving skills
• Ability to manage multiple accounts

Responsibilities

• Act as primary technical contact for accounts
• Manage customer relationships
• Identify and mitigate technical risks
• Provide technical guidance
• Conduct technical account reviews
• Collaborate with internal teams
• Assist with onboarding new customers
• Manage technical escalations

Benefits

• Flexible time off
• Comprehensive medical coverage
• Paid parental leave
• Monthly wellness allowance
• Access to LinkedIn Learning
• Team events