Customer Success Manager

Overview

Role focused on managing customer relationships and driving adoption in a SaaS environment.

Ideal candidate has 5+ years in customer success within SaaS and a passion for environmental issues.

Locations

• United States, California, San Francisco

Requirements

• 5+ years experience in tech consulting or customer management
• Proficient in customer interaction
• Experience in SaaS or enterprise software

Responsibilities

• Manage customer relationships post-sale
• Drive customer satisfaction and expansion
• Present findings and strategic plans to clients
• Collaborate with internal teams for project implementation
• Understand product suite and service offerings

Benefits

• Health insurance
• Paid time off
• 401k
• Stock options