Product Manager, Lifecycle Engagement & Comms

Overview

Role involves owning strategy and experimentation for customer engagement and communications.

Ideal candidate has 4-8+ years in product management with a focus on consumer apps and engagement systems.

Locations

• United States

Requirements

• 4-8+ years of product management experience
• Proven ability to lift activation and retention metrics
• Proficiency in Customer.io and Segment
• Strong analytical skills
• Familiarity with LLMs for content creation
• Excellent written communication
• Comfort with low-code/no-code solutions

Responsibilities

• Own strategy and tooling for customer communications
• Map and optimize user lifecycle
• Run cohort-based tests
• Transform external reminders into user habits
• Leverage LLMs for personalized copy
• Partner with Data and Engineering
• Analyze cohort data
• Collaborate cross-functionally

Benefits

• Unlimited PTO
• Medical coverage
• Dental coverage
• Vision coverage
• Paid parental leave
• Retirement plans