Principal Product Manager - Incident Management

Overview

Role involves owning the vision and execution of incident management workflows.

Ideal candidate has extensive product management experience in complex, data-intensive environments.

Only candidates currently based in Toronto, San Francisco, or Atlanta are considered

Locations

• United States, California, San Francisco

Requirements

• 5+ years product management experience
• Experience in SaaS or enterprise software
• Expertise in incident management or related domains

Responsibilities

• Drive roadmap for incident lifecycle features
• Analyze incident processes for user experience
• Partner with teams to launch enhancements
• Engage with customers for feedback
• Define and improve incident lifecycle metrics
• Ensure compliance with industry standards
• Communicate product vision to stakeholders
• Cultivate a culture of continuous learning

Benefits

• Competitive salary
• Comprehensive benefits
• Flexible work arrangements
• Company equity
• Paid vacation
• Paid parental leave
• Mental wellness programs