Customer Support Representative

Overview

Role involves providing exceptional support to restaurant owners through various communication channels.

Ideal candidate should be fluent in Spanish and English with customer support experience, preferably in software.

Locations

• Mexico

Requirements

• Customer-facing support experience
• Fluent in Spanish and English
• High-speed internet connection
• Experience with telephony systems
• Experience in fast-paced environment

Responsibilities

• Respond to high volume of customer inquiries
• Maintain customer satisfaction over 90%
• Log activities in Salesforce
• Collaborate with team on Slack

Benefits

• Comprehensive health coverage
• Unlimited PTO
• Work from anywhere
• Fun perks