Professional Services Consultant

Overview

Role involves advising customers on implementation and ensuring exceptional onboarding experience.

Ideal candidate has 4+ years in professional services with a strong track record in client relationships and project management.

Locations

• United States

Requirements

• 4+ years in professional services
• Experience in SaaS environment
• Proven track record in client relationships

Responsibilities

• Serve as main contact post-sale
• Ensure exceptional implementation experience
• Provide platform best practices
• Identify new service opportunities
• Document customer information
• Manage project timelines
• Drive platform adoption
• Handoff customers to success team

Benefits

• Flexible time off
• 401k
• Medical, dental, and vision coverage
• Parental leave program
• Infertility services
• Employee referral bonuses
• Snacks and beverages
• Diversity and inclusion programs