Senior Customer Success Manager

Overview

Role involves managing post-sales experience and building client relationships.

Ideal candidate has 3-6+ years in customer management with SaaS experience.

Locations

• United States

Requirements

• 3-6+ years of customer/vendor management experience
• Experience in SaaS retail-tech or mar-tech
• Outstanding communication and presentation skills

Responsibilities

• Develop understanding of customer businesses
• Build relationships with stakeholders
• Educate customers on best practices
• Conduct business reviews
• Support internal team members

Benefits

• Flexible PTO
• Remote work culture
• Annual personal development budget
• Competitive compensation
• Stock options
• Affordable benefits