Optimove

IT Helpdesk

Optimove

Overview

Role involves maintaining and managing laptops and servers, installing technologies, and providing technical assistance.

Ideal candidate should have 1-2 years of IT experience and strong technical skills.

hybridjuniorfull-timeEnglishWindows 10macOSActive DirectoryOffice 365IntunePowerShellGCPAWSLinux

Locations

  • United Kingdom, England, London

Requirements

  • 1-2 years of IT or Helpdesk experience
  • Tech-savvy with understanding of computer systems
  • Proficiency in English with excellent communication skills

Responsibilities

  • Serve as main contact for technical assistance
  • Perform remote troubleshooting
  • Record events and problems
  • Assist DevOps team with projects
  • Identify improvements to procedures