Platform Solutions Engineer

Overview

Role involves bridging technical solutions between platform and customer operations.

Ideal candidate has 2+ years in solutions engineering with strong troubleshooting and communication skills.

Locations

• United States

Requirements

• Bachelor's degree or equivalent experience
• 2+ years in technical support or solutions engineering
• Strong troubleshooting skills
• Proficiency in technical documentation
• Familiarity with databases and APIs

Responsibilities

• Design and maintain data pipelines
• Support model calibration
• Monitor system performance
• Collaborate with internal teams
• Maintain documentation
• Support analytics tools

Benefits

• Competitive compensation
• Health/Dental/Vision coverage
• 401(k) with match
• Unlimited PTO
• Paid Parental Leave
• Fitness membership reimbursement
• Commuter benefits