Associate Account Manager

OpenTable

Overview

Role involves managing restaurant relationships and ensuring customer satisfaction.

Ideal candidate should have account management experience and be bilingual in English and Spanish.

Only candidates from Florida and Puerto Rico are considered

70k usd / yearremotemidpermanentfull-timeEnglishSpanishSalesforceExcel

Locations

  • Puerto Rico, Florida
  • United States, Florida

Requirements

  • Bilingual in Spanish and English
  • Account management experience
  • Knowledge of restaurant operations

Responsibilities

  • Support restaurants in managing relationships
  • Serve as liaison between clients and company
  • Educate restaurants about industry trends
  • Provide data and reports to partners
  • Ensure customer satisfaction
  • Maintain communication records
  • Document feedback through account management systems
  • Collaborate with cross-functional teams

Benefits

  • Company-paid therapy sessions
  • Company-paid subscription to HeadSpace
  • Paid parental leave
  • Generous paid vacation
  • Paid volunteer time
  • Development Dollars
  • Leadership development
  • Travel Discounts