Call Center Representative - German Speaking

Overview

Role involves providing customer support and resolving issues for a diverse global clientele.

Ideal candidate should have 1+ year of customer support experience and strong communication skills.

Locations

• United Kingdom, England, London

Requirements

• 1+ year customer support experience
• Strong communication skills
• Interest in restaurant/hospitality industry

Responsibilities

• Provide customer support via calls, emails, chats
• Log all contacts in CRM
• Own problem resolution
• Provide outstanding service
• Adapt to diverse customer styles
• Seek feedback for improvement
• Assist customers with technical issues
• Maintain integrity in customer interactions

Benefits

• Company-paid therapy sessions
• Company-paid HeadSpace subscription
• Generous paid vacation
• Paid parental leave
• 5 floating holidays
• Employee Assistance Program
• Discounted gym membership
• Free lunch 2 days per week