Customer Success Associate

Overview

Role focused on enhancing client relationships and ensuring satisfaction.

Ideal candidate has 1-2 years in customer success or sales, preferably in crypto.

Locations

• United Kingdom, England, London

Requirements

• 1-2 years experience in customer-facing role
• Strong communication skills
• Proficiency in Excel or Google Sheets

Responsibilities

• Support client interactions
• Monitor account usage
• Manage administrative tasks
• Assist in upsell opportunities
• Contribute to process improvement
• Support data analysis and reporting

Benefits

• Personal training budget
• Cycle to Work scheme
• Discounted gym membership
• Corporate discounts
• Travel loan
• Company Pension plan
• Health, Life, Dental Insurance
• 25 days annual leave