Enterprise Success Manager

Overview

Role responsible for ensuring client value realization from the Protective Intelligence platform.

Ideal candidate has 4+ years in Client Success with SaaS experience and strong organizational skills.

Locations

• United States

Requirements

• 4+ years in Client Success
• Experience with SaaS at enterprise level
• Excellent communication skills

Responsibilities

• Drive platform adoption
• Own client communication
• Identify growth potential
• Forecast client renewals
• Orchestrate cross-functional teams
• Address client challenges
• Help scale Client Success team