Student Support Advisor

Online Education Services

Overview

Role focused on providing personalized student support and guidance.

Ideal candidate should have strong customer care skills and excellent communication abilities.

26k gbp / yearhybridfull-timeEnglishSalesforceMicrosoft OfficeExcel

Locations

  • United Kingdom, England, Birmingham

Requirements

  • Strong customer care skills
  • Excellent IT and administration skills
  • Good knowledge of Microsoft Office
  • Excellent communication skills
  • High attention to detail
  • Ability to prioritize and problem-solve

Responsibilities

  • Provide student support
  • Communicate proactively with students
  • Maintain student records
  • Administer student requests
  • Support assessment process
  • Participate in enhancement projects
  • Contribute to team productivity
  • Undertake project-based work

Benefits

  • Flexible working environment
  • 25 days annual leave
  • Study assistance
  • Global mentoring program
  • Health and wellbeing focus
  • Engaging organizational culture
  • Career-life fit
  • Continuous improvement opportunities