Customer Success Manager

Overview

Role focused on managing US Mid-Market business and increasing partner value.

Ideal candidate has 3+ years in customer success with strong collaboration and communication skills.

Only candidates from the United States, UK, and Singapore are considered

Locations

• United States, New York
• United States, Texas
• United States, Pennsylvania

Requirements

• 3+ years in account management
• Experience with B2B SaaS
• Experience with Salesforce, Gong, and Vitally

Responsibilities

• Retain and grow 20 to 40 customers
• Build relationships to achieve success goals
• Contribute to customer onboarding
• Lead customer business reviews
• Write and publish customer feedback

Benefits

• Competitive equity program
• Comprehensive and inclusive benefits