Senior Agent, Customer Service (Russian/Ukrainian Speaker)

Overview

Role involves real-time customer interaction and support in multiple languages.

Ideal candidate has 2+ years in language roles and strong interpersonal skills.

Locations

• Armenia
• Belarus
• Kazakhstan
• Kyrgyzstan

Requirements

• Diploma required
• At least 2 years of experience in language-related roles
• Proficiency in relevant languages
• Strong interpersonal skills
• Problem-solving mindset
• Excellent time management
• Quick learner

Responsibilities

• Handle inquiries from global customers
• Collaborate with stakeholders
• Maintain understanding of company products
• Establish relationships with partners
• Escalate unresolved issues

Benefits

• Competitive remuneration
• Yearly performance bonus
• Growth and promotion prospects
• Employee engagement program
• Multinational working environment