Customer Success Manager

Overview

Role focused on delivering customer success and driving retention for Okendo's platform.

Ideal candidate has 5+ years in customer-facing roles with strong presentation and relationship-building skills.

Locations

• Australia

Requirements

• 5+ years in customer-facing SaaS role
• Strong presentation skills
• Familiarity with retention strategies

Responsibilities

• Own customer retention
• Manage accounts
• Drive customer value