Senior AI Success Manager

Overview

Role focused on ensuring customer success with OfferFit's AI product through collaboration and analysis.

Ideal candidate should have strong analytical skills and prior strategy consulting experience.

Locations

• Canada
• United States

Requirements

• Prior strategy consulting experience preferred
• Familiarity with data science or machine learning is a strong plus
• Up to 20% travel required

Responsibilities

• Drive customer success with AI use cases
• Collaborate with internal teams
• Conduct analyses and present insights
• Build relationships with customers
• Guide customers in maximizing business value
• Communicate customer needs to product teams
• Support renewals and upsells
• Synthesize customer insights

Benefits

• Generous PTO
• Parental Leave
• 100% remote work
• Quarterly gatherings
• Weekly team events
• Learning from experienced leadership
• Strong culture initiatives
• Competitive employee benefits (US only)