Head of Operational Analytics

Overview

Role involves leading data analytics teams to support operational insights and customer satisfaction.

Ideal candidate should have extensive experience in operational analytics and team leadership in customer-centric environments.

Locations

• United Kingdom, England, London

Requirements

• Experience in customer-focused operational support
• Manager-of-managers experience
• Hands-on data tools experience
• Passion for data and team leadership
• Broad analytical techniques experience

Responsibilities

• Lead UK data operations teams
• Coordinate global data teams
• Guide strategy with insights
• Ensure data quality and integrity
• Democratise data capabilities
• Communicate data findings clearly