Technical Customer Success Manager

Overview

Role involves managing client projects and ensuring technical improvements for premium accounts.

Ideal candidate has 5+ years of experience in a B2B environment with strong analytical and problem-solving skills.

Locations

• Bulgaria, Sofia City, Sofia

Requirements

• Degree required
• 5+ years experience with Tier 1 clients
• Experience in Technical Products and Integration Projects
• High Level of English required

Responsibilities

• Build and maintain client relationships
• Evaluate client requirements
• Oversee product delivery
• Liaise with internal departments
• Identify growth opportunities
• Resolve complex customer issues
• Conduct data analysis
• Manage technical projects

Benefits

• Challenging job
• Friendly work environment
• Career advancement
• Competitive remuneration
• Health insurance
• MultiSport card
• Food vouchers
• Employee discounts