Relationship Manager

Overview

Role focused on building and maintaining client relationships to enhance brand and profits.

Ideal candidate should have proven experience in client relationship management within the payments or fintech industry.

Locations

• Bulgaria, Sofia City, Sofia

Requirements

• Experience in payments or fintech
• Knowledge of CRM practices
• Sales or client service experience
• Knowledge of payment processing and regulations
• Excellent communication skills
• Problem-solving attitude
• Ability to manage multiple priorities
• Customer-oriented mindset

Responsibilities

• Serve as primary contact for high-value clients
• Understand and address clients' needs
• Cultivate relationships with key staff
• Resolve client issues effectively
• Identify upselling and cross-selling opportunities
• Promote quality sales and customer service
• Develop assigned client portfolio
• Approach potential customers

Benefits

• Career advancement possibilities
• Competitive remuneration package
• Additional health insurance
• Fully covered MultiSport card
• Food vouchers
• Employee discounts
• Seminars and conference tickets
• Friendly work environment