Customer Success Manager

Overview

Role focused on improving customer retention and minimizing churn for enterprise clients.

Ideal candidate has 1-3+ years in Customer Success with experience in eCommerce and ad tech.

Locations

• United States

Requirements

• 1-3+ years in Customer Success
• Experience in eCommerce and ad tech preferred
• Comfortable with project management tools

Responsibilities

• Facilitate support for enterprise customers
• Coordinate internal stakeholders for post-onboarding
• Proactively track account health issues