Remote Customer Success Specialist

Overview

Role focused on ensuring gig workers' success and satisfaction through support and guidance.

Ideal candidate should have experience in customer success and strong interpersonal skills.

Locations

• United States, New York
• United States, Illinois
• United States, Texas
• United States, California
• United States, Florida

Requirements

• Experience in customer success or support
• Strong communication skills
• Problem-solving abilities

Responsibilities

• Provide support to gig workers
• Engage with gig workers
• Respond to inquiries
• Collaborate with teams
• Maintain records
• Improve customer success strategies
• Escalate issues
• Stay updated on industry trends