NICE

Lead Fraud Business Analyst, Actimize

NICE

Overview

Role involves managing FraudDESK operations and leading a team of analysts in fraud prevention.

Ideal candidate has 10+ years of experience in fraud prevention and management within financial services.

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Locations

  • United States

Requirements

  • BA Degree required
  • 10+ years in fraud prevention
  • Management experience required
  • Professional certification desirable
  • Knowledge of AML processes
  • Strong customer service skills
  • Proficient in Microsoft Office
  • Understanding of financial crime regulations

Responsibilities

  • Manage daily operations of FraudDESK
  • Lead and mentor team members
  • Ensure customer SLAs are met
  • Onboard new customers
  • Maintain customer relationships
  • Support fraud analysis
  • Improve operational processes
  • Communicate with clients

Benefits

  • Career growth opportunities
  • Collaborative work environment
  • Innovative technology
  • Market leader recognition
  • Diverse team
  • Global company