Technical Support Engineer

Overview

Role involves ensuring smooth operation and performance of cloud-based infrastructure and applications.

Ideal candidate should have 2-5 years of experience in Production/Application Support with strong troubleshooting skills.

Locations

• India, Maharashtra, Pune

Requirements

• 2-5 years experience in Production/Application Support
• Strong experience with Linux/Unix and SQL/MSSQL/Oracle
• Customer support experience, preferably international

Responsibilities

• Troubleshoot and resolve customer problems
• Monitor cloud environments
• Document and track incidents
• Escalate complex issues
• Provide internal technical support

Benefits

• Career growth opportunities
• Flexible work model
• Collaborative work environment