Product Support Engineer

Overview

Role focused on ensuring optimal operation and support of Actimize solutions in financial security.

Ideal candidate has 4-8 years of L3 support experience, strong technical skills in Java, and familiarity with financial services.

Locations

• India, Maharashtra, Pune

Requirements

• 4-8 years experience
• Hands-on experience in Java, J2EE
• Knowledge of Actimize solutions is a plus
• Familiarity with ITIL and incident management
• Certifications in AWS or Actimize are advantageous

Responsibilities

• Resolve complex issues
• Enhance system performance
• Support L1 and L2 teams
• Monitor system performance
• Drive product improvements
• Document technical guides
• Communicate with clients
• Collaborate with development teams

Benefits

• Career growth opportunities
• Flexible work model
• Collaborative environment
• Health benefits
• Training and development programs