Principal Client Services Program Manager

Overview

Role involves leading and coordinating complex IT projects to ensure successful delivery and high customer satisfaction.

Ideal candidate should have extensive experience in client management and leading professional services projects in a financial context.

Locations

• United Kingdom, London

Requirements

• 10+ years managing complex IT projects
• Project management certification preferred
• Experience in Financial Services or Investment Banking
• Experience leading customer-facing projects
• Ability to manage multiple competing priorities
• Strong stakeholder management skills
• Experience in internationally distributed teams
• Ability to travel internationally

Responsibilities

• Manage multiple IT projects for tier one clients
• Lead a portfolio of client accounts
• Ensure effective risk management
• Improve customer satisfaction
• Provide timely communication to stakeholders
• Monitor project scope and budgets
• Address performance issues
• Contribute to project management resources

Benefits

• Career growth opportunities
• Flexible working model
• Collaborative work environment
• Health benefits