Healthcare Software Support Representative

Overview

Role focused on providing software support and resolving customer issues.

Ideal candidate should have 1+ years of experience in software troubleshooting and strong communication skills.

Locations

• United States

Requirements

• 1 year of software troubleshooting experience
• Excellent technical skills
• Strong communication skills

Responsibilities

• Provide software support
• Document and resolve incidents
• Schedule software upgrades
• Investigate software errors
• Maintain customer satisfaction
• Answer support calls and emails
• Work within a team environment
• Provide exceptional customer service

Benefits

• Annual bonus opportunity
• 401(k) with employer match
• Flexible time off
• 10 paid holidays
• Volunteer time off
• Medical, dental, and vision insurance
• Wellness program
• Employee assistance program