Nextdoor

Community Moderation Manager

Nextdoor

Overview

Manage community moderation processes and support global moderators.

Ideal candidate has 7-10 years of program management experience with online moderators and community systems.

125k usd / yearhybridseniorpermanentfull-timeEnglish

Locations

  • United States, California, San Francisco

Requirements

  • 7-10 years program management experience
  • Exceptional communication and empathy
  • General data literacy
  • Experience facilitating webinars or virtual events
  • Strong organizational skills
  • Adaptability and willingness to learn
  • Collaborative mindset
  • Passion for fostering inclusive online communities

Responsibilities

  • Oversee global moderation program
  • Collaborate on moderation frameworks
  • Analyze feedback and metrics
  • Implement feedback loops
  • Serve as moderator advocate
  • Collaborate on moderation tools
  • Stay current with industry trends
  • Experiment with new moderation approaches

Benefits

  • Health plans
  • 100% coverage for health, dental, and vision premiums
  • OneMedical membership
  • Equity grant