Swedish Speaking - Customer Support Agent

Overview

Role involves providing customer support to Swedish-speaking clients in the iGaming industry.

Ideal candidate should be fluent in Swedish and English with customer service experience.

Locations

• Sweden
• Norway
• Finland
• Germany
• Malta

Requirements

• Fluency in Swedish and English
• Prior customer service experience preferred
• Strong communication skills
• Ability to multitask in a fast-paced environment
• Experience with CRM systems is an advantage
• Willingness to relocate to Malta
• Passion for gaming is a plus

Responsibilities

• Provide customer support via chat, email, and phone
• Address and resolve customer queries
• Guide customers about products and services
• Maintain service quality standards
• Document customer interactions
• Relay customer feedback
• Engage in training programs

Benefits

• Career growth opportunities
• International work environment
• Competitive performance bonuses
• Lower cost of living in Malta
• Health care benefits
• Fully paid training
• State of the art premises
• Relocation package