Swedish Speaking - Customer Support Agent

Overview

Role involves providing customer support in the iGaming industry for Swedish-speaking clients.

Ideal candidate should be fluent in Swedish and English with customer support experience.

Locations

• Sweden
• Norway
• Denmark
• Germany
• Malta

Requirements

• Fluency in Swedish and English
• Experience in customer support preferred
• Strong communication skills
• Ability to work under pressure
• Proficiency with CRM systems advantageous
• Willingness to relocate to Malta
• Passion for gaming is a plus

Responsibilities

• Provide customer service via chat, email, and phone
• Resolve customer inquiries
• Educate customers about products
• Collaborate with team members
• Maintain records in CRM
• Monitor customer feedback
• Participate in training initiatives

Benefits

• Career growth opportunities
• International work environment
• Competitive performance bonuses
• Lower cost of living in Malta
• Health care benefits
• Fully paid training
• Great working environment
• Relocation package