Finnish Speaking - Customer Support Agent

Overview

Role involves assisting Finnish-speaking players in the iGaming industry.

Ideal candidate should be fluent in Finnish and English with a passion for customer service.

Locations

• Sweden
• Norway
• Finland
• Germany
• Malta

Requirements

• Fluency in Finnish and English
• Customer service experience preferred
• Strong communication skills
• Ability to multitask
• Willingness to relocate to Malta
• Interest in gaming
• Familiarity with CRM systems is a plus

Responsibilities

• Provide customer service via chat, email, and phone
• Resolve customer questions and concerns
• Guide customers through products
• Maintain records of customer interactions
• Collect and report customer feedback
• Participate in training sessions

Benefits

• Career growth opportunities
• International work environment
• Competitive performance bonuses
• Health care benefits
• Fully paid training
• Relocation package
• Great Place to Work Certified