Danish Speaking Customer Support Agent

Overview

Role involves providing customer support to Danish-speaking clients in the iGaming industry.

Ideal candidate should be fluent in Danish and English with a passion for gaming.

Locations

• Sweden
• Norway
• Finland
• Denmark
• Germany
• Malta

Requirements

• Fluency in Danish and English
• Previous customer support experience preferred
• Strong communication skills
• Ability to manage multiple tasks
• Experience with CRM tools is a plus
• Willingness to relocate to Malta
• Passion for gaming and knowledge of iGaming industry

Responsibilities

• Provide customer support via chat, email, and phone
• Address and resolve customer queries
• Guide customers through gaming services
• Collaborate with team to maintain service levels
• Record customer interactions in CRM
• Gather customer feedback for service improvements
• Participate in training initiatives

Benefits

• Career growth opportunities
• International work environment
• Competitive performance bonuses
• Lower cost of living in Malta
• Health care benefits
• Fully paid training
• State of the art premises
• Relocation package