Mid-Market Customer Success Manager

Overview

Role involves managing mid-market accounts and driving client success in EdTech.

Ideal candidate has 3+ years in EdTech account management with strong client advocacy skills.

Locations

• United States

Requirements

• 3+ years in EdTech account management
• Experience in client success planning
• Gainsight and Salesforce experience preferred

Responsibilities

• Manage mid-market accounts
• Drive product adoption and renewals
• Build partnership plans
• Collaborate with Professional Learning team

Benefits

• Incentive stock options
• Health benefits