Customer Support Representative
Newsela
Overview
Role involves providing customer support and resolving issues through various platforms.
Ideal candidate has 3+ years of customer support experience and strong communication skills.
Only candidates based in the Philippines are considered
remotemidcontracttemporaryfull-timeEnglishSalesforceSlackJira
Locations
Requirements
3+ years of customer support experience Strong verbal and written communication skills Ability to troubleshoot and problem solve
Responsibilities
Handle customer interactions across chat and email Log, track and resolve customer cases Collaborate with internal teams