ServiceNow UX/UI Architect

Overview

Role involves leading UX strategy and mentoring a team of designers for ServiceNow projects.

Ideal candidate has 8+ years of UX/UI design experience, preferably in enterprise software or SaaS.

Locations

• Canada
• United States

Requirements

• 8+ years of UX/UI design experience
• Proficient in design tools
• Strong knowledge of HTML and CSS
• Ability to understand platform constraints
• Familiarity with Agile and Design Thinking
• Excellent communication and presentation skills
• Ability to assess and mitigate risk
• Thrives in dynamic environments

Responsibilities

• Lead UX strategy for ServiceNow
• Design and present UX flows and prototypes
• Collaborate with developers for implementation
• Conduct user research and usability testing
• Champion accessibility and responsive design
• Guide clients through design reviews
• Lead workshops to define system requirements
• Mentor junior designers or developers