ServiceNow Solution Architect ITSM+Custom+Integrations

Overview

Role involves leading a team to develop ServiceNow solutions and customize applications based on requirements.

Ideal candidate has 7+ years of ServiceNow experience with strong ITSM and integration skills.

Locations

• India

Requirements

• 7+ years of experience with ServiceNow
• Experience with ITSM, Custom & Integrations
• Ability to create technical design documents
• Knowledge of ServiceNow scripting
• Experience with Web Services Integration
• Experience with Data Extraction Technologies
• Strong experience in strategic planning

Responsibilities

• Interface with end-users and IT teams
• Customize ServiceNow applications
• Mentor project crew members
• Participate in user acceptance testing
• Maintain operational documentation
• Remediate production incidents
• Align with existing technical lead