ServiceNow Platform Analyst

Overview

Role responsible for maintaining the health of the ServiceNow platform.

Ideal candidate should have 3-5 years of experience with a strong understanding of ServiceNow.

Locations

• India

Requirements

• 3-5 years of experience
• Strong written and verbal communication skills
• Basic technical skills

Responsibilities

• Support and maintain ServiceNow environments
• Update and track client tickets
• Address client incidents and requests
• Platform administration
• Handle upgrades and patches
• Monitor performance
• Maintain documentation