ServiceNow Business Process Consultant - ITAM

Overview

Role involves leading and mentoring a team to capture business processes and manage customer outcomes on enterprise projects.

Ideal candidate should have 5+ years of client-facing technical consulting experience with strong knowledge of ITAM programs.

Locations

• India

Requirements

• 5+ years experience in technical consulting
• Experience with ITAM programs
• Strong knowledge of business process architecture principles
• BSC in CS, IT or similar technical discipline
• Experience facilitating executive level workshops

Responsibilities

• Facilitate executive workshops
• Lead multiple implementations
• Define customer needs and strategies
• Collaborate with Solution Architects
• Oversee Senior Business Analysts
• Support PMs in project management
• Develop delivery standards for ServiceNow solutions