Senior Business Analyst - ServiceNow

Overview

Role involves leading Business Analysts to capture customer processes and manage outcomes on complex projects.

Ideal candidate has 5-10 years of experience with strong knowledge of business process architecture for cloud platforms.

Locations

• India

Requirements

• Bachelor's degree required
• 5-10 years of experience
• Strong knowledge of business process architecture principles

Responsibilities

• Lead and mentor Business Analysts
• Conduct workshops and lead implementations
• Define customer needs and strategies
• Create documentation and process flow maps
• Facilitate testing and obtain agreement on priorities