New Relic

Technical Support Engineer

New Relic

Overview

Technical leader focused on customer experience and issue resolution.

Ideal candidate has deep knowledge of programming languages and system operations with strong Japanese communication skills.

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Locations

  • Japan, Tokyo, Tokyo

Requirements

  • Deep understanding of system operation
  • Experience with programming and infrastructure technologies
  • Native level of Japanese communication
  • Intermediate level of English

Responsibilities

  • Act as a technical leader
  • Resolve customer issues
  • Lead internal projects
  • Identify code breakpoints
  • Share knowledge
  • Engage with other departments