Technical Support Engineer

Overview

Technical leader focused on customer experience and issue resolution.

Ideal candidate has deep technical knowledge and strong communication skills in Japanese and English.

Locations

• Japan, Tokyo, Tokyo

Requirements

• Deep understanding of system operation
• Experience with programming and infrastructure technologies
• Native level of Japanese communication
• Intermediate level of English

Responsibilities

• Act as a technical leader
• Resolve customer issues
• Lead internal projects
• Identify code breakpoints
• Share knowledge with Support Engineers
• Engage with other departments