Service Delivery Incident Manager

Overview

Role involves leading support services and managing incident resolution.

Ideal candidate has 3-5 years of IT support experience with leadership skills.

Locations

• United States

Requirements

• Bachelor's degree required
• 3-5 years IT support experience
• 2+ years in team leadership roles

Responsibilities

• Lead a team of IT support engineers
• Manage incident lifecycle
• Ensure client satisfaction

Benefits

• Flexible work environment
• Continuous training
• Competitive benefits