Salesforce Experience Architect, AI and Agentforce (Solution Architect)

Overview

Role focused on designing and implementing Agentforce-powered experiences for clients.

Ideal candidate should have 3+ years in technical consulting and 5+ years in CRM with experience in Salesforce.

Locations

• Colombia

Requirements

• 3+ years in technical consulting
• 5+ years CRM experience
• Experience with Salesforce Service Cloud or Sales Cloud
• Experience with GenAI prompt writing
• Hands-on experience with Agentforce or Generative AI platforms
• Ability to design business processes
• Comfortable using flow charting tools
• Ability to lead cross-functional teams

Responsibilities

• Drive solution design for Agentforce experiences
• Gather requirements from clients
• Provide industry best practices
• Coach junior team members
• Translate business requirements into solutions
• Leverage Salesforce technology
• Optimize business processes
• Lead cross-functional teams