AWS Sr. Consultant

Overview

Role involves supporting customers with Amazon Connect solutions and facilitating technology assessments.

Ideal candidate should have extensive experience in contact center solutions and AWS services.

Candidates must reside in Alberta, British Columbia, Ontario, India, or Colombia

Locations

• Canada, Alberta

Requirements

• Customer-facing contact center experience
• Experience with communications protocols and APIs
• Experience with hands-on scripting/coding

Responsibilities

• Support customers in adopting Amazon Connect solutions
• Conduct technology assessments and audits
• Educate customers on AWS value proposition