AWS Sr. Consultant

Overview

Role involves supporting customers in adopting Amazon Connect solutions and ensuring successful implementation.

Ideal candidate should have extensive experience in customer-facing contact center roles and strong AWS knowledge.

Candidates must be based in the United States, Alberta, British Columbia, Ontario, India, or Colombia

Locations

• Canada, Ontario

Requirements

• Customer-facing contact center experience
• Experience with communications protocols and APIs
• Experience with hands-on scripting/coding

Responsibilities

• Support customers in adopting Amazon Connect solutions
• Conduct technology assessments and audits
• Educate customers on AWS value proposition