AWS Sr. Consultant

Overview

Role involves supporting customers in adopting Amazon Connect solutions and ensuring successful implementation.

Ideal candidate should have extensive experience in contact center solutions and advanced AWS knowledge.

Candidates must reside in the United States, Alberta, British Columbia, Ontario, India, or Colombia

Locations

• Canada, Alberta
• Canada, British Columbia
• Canada, Ontario

Requirements

• Customer-facing contact center experience
• Experience with communications protocols and APIs
• Advanced knowledge of AWS services and cloud architecture

Responsibilities

• Support customers in adopting Amazon Connect solutions
• Conduct technology assessments and audits
• Educate customers on AWS value proposition