AWS Solution Architect

Overview

Role involves architecting AWS solutions for customer success in contact centers.

Ideal candidate has extensive experience in contact center solutions and AWS architecture.

Only candidates from Colombia are considered

Locations

• Colombia

Requirements

• Customer-facing contact center experience
• Experience with AWS services
• AWS Solution Architect Certification required

Responsibilities

• Ensure customer success with Amazon Connect
• Conduct technology assessments
• Educate customers on AWS value
• Lead discovery for customers
• Translate requirements into design
• Oversee technical teams
• Manage project communications
• Deliver training and documentation